Recently, I contracted with a broker to transport some construction equipment from Durham, NC to Orlando, FL.  The tricky part was that this particular crew had staged their equipment to be picked up, but had already left to return to Florida.  Another crew would help me load it.  When I got there, I identified the items to be transported: a tractor, some scaffolding and 3 pallets of stone. 



The stone was not prepared for transport as you can see from the pictures.  The cardboard wrapped pallets had been exposed to the weather for a few months and were in bad shape.  I made a decision not to transport the stone.  I called the broker in Oregon and explained what was going on and sent her pictures from my iPhone.  They are the same pictures in this blog.  After seeing the bad condition of the pallets for herself, the broker agreed with me and contacted the customer to inform him that I wouldn't be transporting the stone.  The broker forwarded the pictures to the customer that I took only minutes earlier and was able to renegotiate the load for the same price without the stone. 


A picture is worth a thousand words and I use that truth to my advantage.  Most of these brokers never leave their office and only imagine what we're facing out there as drivers.  I've sent pictures to them before and they always appreciate seeing what's going on where the rubber meets the road.
 

Comments (5)

Joey Slaughter

Joey Slaughter is the owner of Blue Ridge Transport, LLC. Joey has been in the trucking industry since 1992.

Read These Next...

LIVE Smart

Dangerous Situations

December 28, 2017

TRUCK Smart

Anticipation

December 11, 2015

 
 

Great comments all.

November 15, 2014 7:15:45 AM

Communication and common sense are key out on the road. In the end only YOU the driver can decide what is safe and not safe to haul. I was asked once to haul a large skid loader in a dry van with no tie down options. I told the agent that was not safe to do without proper floor anchors. Load bars, straps would not even come close to providing enough to secure it. Amazing what some people want to do.

November 14, 2014 3:50:22 AM

In a world that requires documentation for nearly everything, you covered yourself well and used the photos in a rational, convincing manner rather than using unnecessary and unrepeatable words.

November 13, 2014 14:32:11 PM

That was a great way to use technology to your benefit !

November 10, 2014 5:16:07 AM

Good decision. Even this techno neophyte has taken, and emailed pics of problems pre shipping. For me it was picking up product with previous damage. You're right. A picture is worth a thousand words.

November 10, 2014 3:53:37 AM