Over the years, I have been meticulous about servicing my truck/trailer and other equipment. It’s my feeling that an ounce of preventative maintenance is worth a pound of cure. However, there are times when things can still go awry.


Having a “Plan B” already established along your lanes of travel will help you tremendously should you have unexpected maintenance issues. Currently, I’m operating one truck and it’s important for me to have options for maintenance repairs in order to get the load delivered on time. When you’re a small carrier/owner operator, it’s up to you to create an established “Plan B.”


Years ago, I worked out an arrangement with a national truck and trailer rental company to be approved in case my equipment had a major component failure. I made sure that I was able to obtain a truck/trailer if at any time I needed one. Also, it was important to secure a deal with a national tire company. The security of being able to make one phone call and have a tire delivered any time of day or night is of paramount importance. I always make it a habit to carry the “truck dealer service directory” inside my cab. Also, acquiring a list of the major truck stop repair facilities along your route can come in handy.


Throughout my driving career, I’ve accumulated a list of reputable independent truck repair shops. This will take some time to develop but can be a life saver in a pinch. My first choice is always to use a Freightliner dealership, however, they can be booked with scheduled service appointments and cannot make my repairs that day. Therefore, having a list of independent truck facilities is a great resource for my business.


I’ve been very fortunate since 1996 to only require minor unscheduled repairs from any of these facilities. Taking the time to service your equipment properly will reduce your chances of needing to resort to “Plan B.” Today, most of the resources I’ve listed can be easily accessed on a smart phone or computer. I also prefer to have a hard copy as a back-up should you be in a bad cell phone area and require a land line phone.
 

Comments (2)

Henry Albert

Henry Albert is the owner of Albert Transport, Inc., based in Statesville, NC. Before participating in the "Slice of Life" program, Albert drove a 2001 Freightliner Century Class S/Tâ„¢, and will use his Cascadia for general freight and a dry van trailer. Albert, who has been a trucker since 1983, was recognized by Overdrive as its 2007 Trucker of the Year.

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Preventative maintenance is #1 for me. If I have a break down while on a fire, I have to go real old school. There usually isn't very good cell service. We can try to call back to fire camp on the radio and the directions will sound something like this: Take a left out of fire camp, follow FS road 2214 for approximately 8 miles, turn right on the dirt road where the tree blew down, follow that road for a while until you see an orange ribbon hanging from a tree branch, turn right and follow that road until you see a large bolder on the side of the road then make a left, you should find us a few miles up that road.

Sometimes we are working at predetermined locations and then getting service would be pretty easy.

Yep, service repairs in the field can take a long time.

August 12, 2013 8:45:42 AM

One of the larger or largest truck stop has an APP that works really well when things go wrong... We would use the app to call for road side service and they would triangulate the call and know exactly where we are sitting. No wrong directions, having to pay those extra miles, or waiting that much longer. If they do not have a service truck close they will call a business partner and they will perform the work.

August 10, 2013 7:03:40 AM